The 5 Things You Should Never Say to a Client – Infographic

Comments (4)
  1. zaipamn says:

    These are the things to remember. Follow religiously.

  2. Geoff says:

    Handy reminders apart from… “I am sorry, and here are (not ‘is’) the resolutions…”
    If copywriting is involved it’s important to get the grammar correct.

  3. Bob Sanders says:

    LOL great list! I will have to add this to our client service training.

    And it reminds me of this list I did… wonder if I should make it into an infographic!

  4. DoneDeal says:

    As I have been trying to teach my 11 year old daughter: “WORDS are IMPORTANT”! What words you use when talking to your peer or client, and what that person may hear can be interpreted many different ways. Great List!

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