Those of us who work in the agency world live and die by the client relationship. When it’s good, life is great. If it ever goes bad … oh boy.

One of the ways you can avoid these relationships turning sour is to avoid the five things you should never say to a client.

They are:

  1. Butchering the client’s company name
  2. Quote a price or turnaround range
  3. “I am sorry, but …”
  4. “What does your company do?”
  5. “We will put our A-team on your project.”

For more on why you shouldn’t say these things, check out the infographic: